Privacy Policy

1. Introduction & Overview

AYUR KASHI PRIVATE LIMITED is dedicated to protecting your privacy and ensuring your personal information is treated with the utmost confidentiality and security. Kashi Ayurveda is an advanced educational technology (EdTech) platform offering specialized preparation resources for Ayurveda medical examinations including AIAPGET (All India Ayush Post Graduate Entrance Test), BAMS (Bachelor of Ayurvedic Medicine and Surgery) professional examinations, Ayurveda Medical Officer (AMO) recruitments, and related competitive exams.

By accessing, registering on, or using our mobile application or website, you consent to the collection, storage, and processing of your personal information in accordance with this Privacy Policy and Indian data protection laws, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

2. Information We Collect

We collect information to provide, personalize, and improve our educational services:

• Personal Identification Details: Full name, mobile phone number, email address, and profile photo (if voluntarily uploaded).
• Academic Profile Data: Enrolled course (e.g., BAMS, AIAPGET, Medical Officer), college or institution name, state of study, and academic year. This allows us to provide curated question sets and subject materials tailored to your curriculum.
• Account Authentication Information: Mobile number verification data, One-Time Password (OTP) records, and encrypted passwords.
• Learning & Performance Analytics: Tests attempted, scores, question completion rates, correct/incorrect responses, time spent per question, bookmarked questions, saved "Pearls" (revision notes), and custom module parameters.
• Device & Technical Information: Device model, operating system version, unique device identifiers, IP address, network carrier, application version, and crash logs to optimize application stability.
• Billing & Transaction Records: When you purchase subscription plans or digital notes, our system records the transaction reference ID, order date, subscription duration, plan name, and amount paid.

3. Application Features & Data Interaction

Our mobile app and web platform offer multiple interactive features that utilize your data to enhance your exam readiness:

• Ayurveda Question Bank (QBank): Tracking solved MCQs across classical Samhitas (Charaka Samhita, Sushruta Samhita, Ashtanga Hridaya, Kashyapa Samhita, etc.) and modern subjects.
• High-Yield Pearls: Enabling students to read, bookmark, and review concise clinical and theoretical revision notes.
• Timed Mock Tests & Grand Tests: Recording your exam submissions, ranking on simulated all-India scoreboards, and computing detailed performance analytics.
• Custom Practice Modules: Saving user-defined filter criteria (subject, topic, difficulty level: Easy/Medium/Hard, and question count) for personalized revisions.
• Subscription Management: Managing paid plan access (e.g., Plan A, Plan B, Plan C) and unlocking premium content.

4. Mobile Application Permissions

The Kashi Ayurveda Android application may request specific device permissions strictly needed for functionality:

• INTERNET & ACCESS_NETWORK_STATE: Required to communicate with our secure backend APIs, load questions, sync test answers, and process online transactions.
• CAMERA & STORAGE (Optional): Used only if you choose to take or upload a profile photo or attach documents when contacting student support. We never access your camera or photo gallery without explicit in-app user action.

5. Payment Security & Payment Gateway Integration

We prioritize the security of your financial data. All subscription plan fees and purchases on Kashi Ayurveda are processed through trusted, RBI-regulated payment aggregators.

6. How We Use Your Information

Your data is used strictly for legitimate educational, operational, and administrative purposes:

• To authenticate and grant access to subscribed courses, QBanks, and test series.
• To generate comprehensive performance report cards, strengths/weaknesses charts, and comparative percentile ranks.
• To send critical service notices, OTP verifications, subscription confirmations, and important examination alert updates.
• To troubleshoot technical issues and respond to student inquiries promptly.
• To prevent piracy, multiple unauthorized logins, fraudulent activities, and violation of our Terms of Service.

7. Information Sharing & Third-Party Disclosure

AYUR KASHI PRIVATE LIMITED strictly does NOT sell, trade, rent, or lease your personal identification information to any third parties for commercial or marketing purposes.

We share information solely under the following limited circumstances:

• Authorized Service Providers: Trusted third-party vendors who provide infrastructure, cloud hosting, SMS/OTP delivery, and payment processing (e.g., Cashfree Payments), bound by strict non-disclosure obligations.
• Legal & Regulatory Compliance: If required by applicable laws, court orders, or law enforcement authorities in India to protect our legal rights, investigate fraud, or comply with statutory requirements.

8. Data Storage & Security Measures

We implement industry-standard administrative, physical, and technological security measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. All data transmission between your device and our servers is secured using SSL/TLS encryption. Access to student personal data within our team is strictly limited to authorized personnel on a need-to-know basis.

9. User Rights & Account Deletion

You have full control over your personal information:

• Access and Correction: You can review and update your profile information directly within the Kashi Ayurveda mobile app or web portal.
• Account Deletion: You have the right to request the deletion of your account and associated personal data at any time. You may submit an account deletion request through our web portal at Account Deletion Request Page or by writing to our support team at support@kashiayurveda.in. Upon receiving a valid request, your account and related records will be permanently deleted or anonymized within 30 days, subject to statutory retention requirements.

10. Cookies & Tracking Technologies

Our website may use standard session cookies and analytical tools to preserve your login session, remember your study preferences, and understand website navigation patterns. You can choose to disable cookies in your browser settings, though certain website features may not function optimally as a result.

11. Updates to this Privacy Policy

AYUR KASHI PRIVATE LIMITED reserves the right to modify or update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with an updated "Last Updated" date. Continued use of our application or website following the posting of revisions signifies your acceptance of the updated terms.